1. General 

Welcome to our privacy policy page. We are dedicated to safeguarding the confidentiality of your personal information and maintaining your privacy. This Privacy Policy explains how we collect, protect, use, and share information when you visit or purchase from our website. On this website, the personal data of users is respected and protected. As such you should know that your rights are guaranteed. Kindly read the privacy policy mentioned below so that you can decide, freely and voluntarily, whether you wish to provide the requested information. 

To protect your privacy, we guarantee that your personal information will never be used for purposes other than those specified in this privacy policy. We recommend that you do not use or access the Amyzel website if you disagree with any of the terms of this Privacy Policy. 

2. Information We Collect

2.1 Personal Information

Personal information can be used to identify or contact a person. When you visit our website, we may collect the following personal information:

  • Name: Necessary for order processing and customer service.
  • Email Address: Used for order confirmations, newsletters, and promotional communications.
  • Phone Number: Required for delivery notifications and customer support.
  • Shipping and Billing Address: Essential for order delivery and payment processing.

This information helps us in the delivery of the product that you may buy from this website.

2.1.1 Payment Details: Collected via secure payment gateways for transaction purposes. Payments are processed via Razorpay. Your card information is not stored on our server or Razorpay’s server. When processing payments, the Payment Card Industry Data Security Standard (PCI-DSS) encrypts the data. We only save your purchase transaction data for as long as it takes to finish your purchase. Your purchase transaction information is not kept after it is finished. 

Our payment gateway complies with PCI-DSS requirements, which are overseen by the PCI Security Standards Council, an alliance of major credit card companies, namely, American Express, Visa, and Mastercard. The PCI-DSS regulations aid in guaranteeing that our store and its service providers handle credit card information securely. Check out the terms and conditions of Razorpay at https://razorpay for additional information.

2.2 Non-personal Information

We also collect non-personal information to enhance your browsing experience and improve our services. This data includes, but is not limited to:

  • Visit Details: The time and date of your visit.
  • Page Interaction: The pages you viewed and the duration of your visit.
  • Referral Information: The URL that referred you to our site.
  • IP Address: It tells us about your browser and helps us analyze the website traffic.

3. How We Collect Information

3.1 Direct Collection

We collect personal information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletter
  • Contact our customer service

3.2 Automatic Collection

We automatically collect non-personal information through the use of cookies and other technologies when you browse our website.

4. How We Use Your Information

4.1 To Process Orders

We use your personal information to process purchases, send order confirmations, and update you on the status of your orders.

4.2 To Improve Our Website

We may use non-personal information to understand how visitors use our site, which helps us improve its functionality and enhance user experience.

4.3 For Marketing Purposes

With your consent, we may use your email to send you information about new products, special offers, and newsletters.

4.4 To Improve Customer Service

Your information helps us respond more efficiently to customer service requests and support that you may need.

5. Sharing and Disclosure of Information

5.1 With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers have a legal obligation to protect your personal information.

5.2 In Case of Legal Requirements

We may disclose your information if required to do so by law or if the user is violating our Terms and Conditions of Service. 

6. Third-Party Services

Our website may contain links to trusted third-party websites. All third-party service providers are required to handle your data responsibly and in compliance with applicable data protection laws and regulations, thanks to stringent data protection agreements. They may only use your information as required to deliver the services we have requested. 

Some third-party service providers—like payment gateways and other processors of financial transactions—have their privacy policies concerning the data we must give them to complete your purchase-related transactions. We advise you to review the privacy policies of these providers so you can be aware of how they will handle your personal information.

This Privacy Policy and the Terms of Service on our website no longer apply to you after you leave our website or are routed to a third-party website or application.

7. Security of Your Personal Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include using secure servers, encrypting financial transactions, and limiting access to your information. While we strive to ensure the security of your personal information, no method of transmission over the internet is completely secure.

8. Your Privacy Rights

8.1 Access and Update Your Personal Information

You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer service.

8.2 Correction of Your Personal Information

You can ask us to correct any inaccuracies in your personal information.

8.3 Deletion of Your Personal Information

You can request that we delete your personal information. In compliance with the relevant laws, we will handle your request.

8.4 Opt-out of Marketing Communications

You can opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in the email or contacting us directly at sales@amyzel.com.

9. Cookies 

9.1 What Are Cookies?

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas which enables the sites or service providers’ systems to recognize your browser and improve your experience on our site.  

9.2 How We Use Cookies

We use cookies to:

  • Understand and save your preferences for future visits
  • Keep track of advertisements
  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future

9.3 Managing Cookies

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features of our site may not function properly.

10. Children’s Privacy

Our website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13. As and when we become aware that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.

10.1 Parental Consent

Parents and guardians: Please get in touch with us so that we can take the appropriate action if you think your child under the age of 13 has given us personal information. We recommend that parents teach their kids about internet safety and online privacy.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. The changes will take effect immediately once we post the updated privacy policy on our website. You are advised to review this policy periodically for any changes.

12. Contact Information

If you have any questions or concerns, register a complaint, or simply want more information about our Privacy Policy, please contact our Grievance Redressal Officer at:

By using our website and services, you agree to the terms of this Privacy Policy.  Thank you for choosing Amyzel. We hope you have a pleasant and safe shopping experience.